Table of Contents

Dunning

Description

The program part Dunning includes a 5-stage dunning process. The dunning levels Remembrance, 1., 2., 3st reminder and internal memory.

  1. During the Dunning text management first define your dunning texts, dunning costs and dunning cycles for each dunning level.

  2. In the Customer master data now determine individually for each client which texts are to be used for this client.

  3. Payment reminders and reminders can be output individually or in batches.

  4. You can get an overview of all customers with open invoice amounts with the Reminder list output.

  5. You can do this to include an invoice again in the dunning run (e.g. after an incorrect issue). Reset dunning indicator of an invoice.

Further steps