What can I do if the printouts are no longer included in the construction file and the PDF files attached to e-mails cannot be read?

(Article from 11.06.2020/19.06.2020/XNUMX, edited XNUMX/XNUMX/XNUMX)

Problem Description

Suddenly the printouts (e.g. offers, invoices) that I am using BUSINESS issue, no longer included in the building file. The dialog for inclusion in the construction file is not displayed and I cannot find a corresponding PDF file in the construction file.

When I print out a printout (e.g. offers, invoices) BUSINESS as E-Email send, the attached PDF file is not readable.

When printing an offer with the option activated Include in building file the LV status does not change from LV on AA changed.

Cause

The Windows updates between June 05.06.2020th, 09.06.2020 and June XNUMXth, XNUMX affect the DATAflor BUSINESS the creation of PDF / A files for the inclusion of printouts in the construction file and the E-Email-Shipment.

Troubleshooting

Microsoft has corrected the error with the following Windows updates from 15.06.2020/17.06.2020/18.06.2020, XNUMX/XNUMX/XNUMX and XNUMX/XNUMX/XNUMX.

Please update your Windows operating system. Check that the corresponding Windows update with the correction has been imported.

If your Windows operating system has not downloaded the relevant update automatically, you can download the Windows update yourself from the website Microsoft Update Catalog download and install.