Customer Experience Improvement Program

DATAflor is aware that products are particularly successful, the potential of which can be used to the full extent by the customer. So that we can develop these products, we collect feedback directly from the customer by testing usability, conducting surveys, defining focus groups and other types of field studies. The DATAflor- User experience improvement program is designed to help everyone DATAflor- To give customers the opportunity to design and develop DATAflor-Products to contribute. The program records which version of the DATAflor-Programs has been installed and collects information about the commands and functions that our customers are in DATAflor-Use programs. DATAflor uses this information to improve the most frequently used commands and functions and to support problem solving. Participation in the program is voluntary and the results are presented as improvements to the software to better meet the needs of our customers. Review the following frequently asked questions for more information.

If you choose to participate in this program, your computer or device automatically collects information about the commands and functions you use and sends them to DATAflor. This information is used by DATAflor collected and evaluated to DATAflor to assist in solving problems and improving the commands and functions that are most frequently used by customers.
In addition, the first time the DATAflor-Programs displays the information about the installation of the programs DATAflor sent to keep track of how many DATAflor-Customers already have the current version installed.

No. The Customer Experience Improvement Program only collects information about DATAflor-Products.

No. The reports from the program do not contain any contact information such as name, address or telephone number. It means that DATAflor Do not ask you to participate in surveys or read emails.

No. Spyware can gather information on your computer or take action without you being aware of it or having fully consented to it. The program does not perform any other than those in the Privacy Policy for the User Experience Improvement Program actions described.

Unfortunately, the information cannot be verified for two reasons:

• The Customer Experience Improvement Program was designed to help everyone DATAflor- Allow customers to participate. In order to support such a large number of customers sending data, the information collected is recorded in a way that the servers at DATAflor enables the most efficient possible processing of the large amount of data. The nature of this coding makes verification of the information very difficult for most customers.
• Applications that use this program usually send their data to the after closing or the first time the application is started DATAflor-Server. Instead of displaying a dialog box asking you to review the information when you close the application, the data is automatically sent without disturbing your work.

For these reasons, the program restricts the type of information it collects and how it is used. In the Privacy Policy for the User Experience Improvement Program are the type of information that can be captured and how it is used by DATAflor described. It is DATAflor Aware that some customers may feel uncomfortable about allowing the information collected by this program to be sent without the opportunity to fully review it, even though that information does not contain any contact information and in accordance with the guidelines of the Privacy Policy for the User Experience Improvement Program subject. If you have any concerns about the disclosure of this information, you should opt out of participating.

The reports from the program do not contain any contact information such as name, address or telephone number. Some reports may inadvertently contain unique identifiers, such as a serial number for a device attached to the computer. Tried using filters DATAflorto remove any individual information that may be contained in the reports. Should nevertheless provide individual information DATAflor are transmitted, they are not used to identify you or to contact you.